CLEANINESS CUSTOMER CHARTER
CLEANLINESS is committed to providing quality customer service.
"Helping Great People & Businesses to keep their property assets clean & organised."
Confidence: Responsible for the quality of the customer service we provide.
Lean: Committed to achieving optimal & efficient customer service.
Environment: Will support the triple-bottom line strategies of our customers.
Accountability: Honour our promises & correct our mistakes.
Neighbourly: Excellent communicators who respect the privacy & safety of our customers.
Customer Service Charter
- Treat you politely & with respect.
- Listen carefully to what you say.
- Tailor our services to accommodate your requirements & budget.
- Respond to your phone calls as soon as is possible.
- Acknowledge your e-mails within 2 working days.
- Respond to your correspondence within 15 working days or send an interim reply.
CLEANLINESS can be contacted via e-mail, telephone or mail using the details listed on the Contact section of this website.